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1.7 Based on 186 reviews
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Absolutely one of the worst store to visit on Mason Road, Katy TX. Four teenagers working behind the counter just talking trash and customer had to ask to be checked out. Then they would have an attitude about it. Poor customer service and will pass the experience to all family members and relatives to never shop here again!

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I took two bags of good clothes to platos closet in Broomall Pa and they didnt take a single item. Told me they was outdated and some of them had stains on it. It was a toatal lie because I donr think she even loomed through my bag , just ruffed it around to look like she did. There was absolutely not one stain on either of thise clothes. I personally went back through the back to checked when ai got home and not one stain. They are a totally... Read more

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Ive been here since the doors opened the system was down so there was a 2 hour wait. Also the shift leader or assistant manager was very rude!!!!! She was no help at all she made things worse. Store #80224.

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Mcallen Tx Store.. Very Bad customer service employees talking about lady might not sell her cloth to they because of the price range that had agreed apparently, one of the employees says well i dont care she can take it... i get the basket thrown and the young girl (employee) says Hayy Wey!! And i get they ticket of tge value of my jeans with tags that i took to sale ..saying they will buy them for $37dlls .. 8 jeans I said i will take them... Read more

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I was in there school shopping with my young daughter and one of the employees was wearing a tite white short shirt with NO bra! Um last i checked this is still a business and should be treated like one. How disrespectful to any customer walking into this place handing over there hard earned money to be greated with that. I would expect that from a adults book/video store but NOT teenagers clothing store. Shame on the employee and the manager... Read more

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This place was a huge waste of my time. I brought in three bags of good brand name cloth. They give me $13 and took 3 *** things. Never going to this place again. The workers try to scam you so bad. Never go to this peice of *** place youre better off going any where else or selling stuff online.

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Im very disappointed that people who work at your store are rude to customers when they are looking at your item and laugh at it and joke at each other. People who brings clothes their does not need any body to be critocized base on their race and background. I also notice that the clothings i brought in similar matetials with another customer but they specified they are not taking clothes formal or office blouses but another customer behind ... Read more

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I've just left the Platos Closet in Boynton Beach in Florida and I am extremely dissatisfied. I brought them a bag full of some clothing that I don't really wear. Everything I brought had not been worn more than 3 times. By the time they finished going through my clothes, they said that they would not buy one single item from the bag stating that the clothes were "faded" and "peeled". I mean those were really expensive clothes too; about $70... Read more

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I took a bag full of clothes there to sell and I knew they weren't gonna buy every single thing in the bag but they ended up buying 4 items for $12.45, I wasn't too pleased but whatever I took the money, what really got to me was when I was receiving my cash in exchange they gave me a $10 bill and $2 in quarters, like seriously this place is so cheap and greedy they can't even give me $2 dollar bills??! Never going back Read more

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Madison, Al Platos. I've been taking my children here since they opened this new location off of 72 in Madison and am also a patron of the sister store next door. I've have NEVER experienced such atrocious customer service care as my daughter and I did this afternoon. My daughter exited the dressing room and asked the young woman standing closest what she should do with the jeans she had tried on she had decided to not purchase. The sales clerk... Read more

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