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1.7 Based on 192 reviews
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I strongly feel that the staff are racist! It's seems like the treatment caucasian sellers receive is very different from African American. I say that because I was treated very rudly in comparison to several of the customers infront of me! even as far as the tone of voice! I brought a serval pairs of really nice shoes to the store that I maybe wore a couple times! Shoes that are apart of the brands listed on their website! I was told that... Read more

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In Midland, Texas-Explicit music playing loudly as soon as I walked in. Girls were singing along as if nothing was wrong with it?? Those girls need an etiquette class and also learn that their customers come first so the music they play in their bedroom is NOT appropriate!! Families shop there!

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a short blonde girl said something very racist while i walked by and said all latinos should stay in their countries. need i say, i am of mexican heritage and I clearly looked latina. she was very unfriendly and did not seem to care about her job at all while having a mouthful of food which was just simply disgusting. if you are talking to someone, make sure you are not being rude and talking with your mouth full, no one wants to see that. ... Read more

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The girls here are honestly the worst customer service representatives. I shopped here and during check out only was spoken to by the "busy" girl once and that was to be told my total, she didn't mention a thing about their return policy or asked if I found what I needed. She left one of the black security tags on and I didn't realize until I left and went to wash the pants the next day. Given that i work I couldn't run back to the store to fix... Read more

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The store hours in the Chicago Ridge location are supposed to be until 9:00. The store typically closes at 8:30. The sales associate are very rude and un professional.

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This is honestly the worst place i have ever been to. They will give you 3$ for a 70$ shirt . DONT SELL YOUR CLOTHES TO THEM. THEY ARE A CROCK!!!!!!!! AND THE MANAGERS ARE JUST MONEY HUNGRY LOW LIVES. AND THE KIDS THEY TRAIN DONT KNOW WHAT THE *** THERE DOING.

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I went to plato's closet to try to sell nice things that still had the tag or had never been worn. I only took brands they said they buy like Levi guess Steve madden and other relatively nice brands. My stuff I had purchased recently but just never found my self wearing it. The employees were so rude and demanded things like "sign here get out your Id get it out!" They made me wait almost two hours with only 2 or 3 other customers in the store,... Read more

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I had brought in 300 dollars worth of shoes which were some Lebron 12,KD 6, and a pair of Jordan 1. Mind you obviously they were in good condition no creases or dirty, nor coming apart. But I only received 40 dollars and 50 cents. That's honestly just ***.

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This store is a joke ! They want new clothes brand new brought in brand new silver jeans with tags and shirts from American eagle with tags they sent me home with all 6 bags said they had to much right now! Every time this happens ! I'm done with this company!

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Worst place Bad customers. The worst place dirty. Clothes is weared out. Dont sale your clothes to this people there joke. worst i have been too

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