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1.7 Based on 217 reviews
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This place *** sucks ***

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I brought a bag of 7 pairs of brand new jeans in. They told me they would text me when they have an offer. It's been well over an hour and I'm still waiting for a text. Went in a half hour ago, they said 10 minutes. It's not like they are busy... Just went back in, it was done and they DID NOT text me!

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Brought in a bunch of low ticket items. Had 2 expensive items a cashmere scarf retail value $130 and a pair of asics gel sneakers worn once. Those were the only 2 items they were willing to purchase and I was offered $6.00 for both items. Total rip off. I understand they are a business but to try and rip off a consigner is horrible. I will never go back. It was the store in Pennsylvania, Carlisle Pike in Mechanicsburg. Read more

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I have always used platoes and been satisfied but lately that dont buy anything i have. I always have name brand items girls and guy things. I went in today with good stuff i was told they liked hollister but they didnt want the brand name on the outside then said some had lint on it . Well most of the clothes on the racks were. Stained and not brand name . I watched him go through my stuff and some he didint even look at. I am disgusted with... Read more

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DO NOT SELL TO PLATOS CLOSET!!!!! I took a bag full of nice clothes to one to sell, 90% of which was Jordan. Instead of listing all that I took, I will just put it like this..... One of the items was a long sleeve Jordan shirt, brand new with tags. The shirt runs probably $40-$50. After they went through everything that I had brought this was their offer.....$30 and some change!!! To give you more of an understanding of how bad it is, picture... Read more

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Shayla the manager doesn't do anything. Always has an attitude for bad customer service!!!! I will not be returning.

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As a seller don't waste your time. Brought in men's clothes. All clean and dry cleaned. Folded and neatly stacked in a container. The y said they would go through it and gave me the spew of how they operate. They texted me a little over a hour later. I went back to the store waited in line and they said that nothing I had was of use to them. Which is fine but when they returned the clothes they were just dumped in the container that I brought.... Read more

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I had just recently bought a jean jacket from Old Navy. I sadly did not fit into it, so I decided to try Platos, as I had lost the receipt. After about 10 minutes of staring at my jacket, the young worker told me it had too many stains and couldn't be accepted. The jean jacket I JUST bought has too many stains? My new jean jacket with the price tag still on it has too many STAINS? The Jean jacket you did nothing but stare at, not even inspect,... Read more

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My experience happened in 2 different occasions. So about 2 months ago I went to platos to sell BRAND NEW (bought 2 weeks before) Vans. I had bought them for $70 and just didn't like the style I got. So I gave them to the woman working and after almost 15 minutes, she told me she would give me $6 for them. I took them back, and I was pretty mad. And like that wasn't enough, just yesterday I went back to return some clothes that didn't fix well.... Read more

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I went to Plato's closet with my fiancé and my mother to donate some clothes and I had about four garbage bags none of them were completely full but the worker said they would take anything we had so we brought them in they said it would take about 30 minutes and so I signed a little slip and went and looked through the store since it would only be 30 minutes.. they didn't even look through all of my clothes but said they were finished .. only... Read more

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