Anonymous
map-marker Virginia Beach, Virginia

Platos Closet Clothing Selling Review from Virginia Beach, Virginia

Yesterday I brought in 2 giant bag fulls of trendy, gently worn, trendy clothes. They accepted absolutely nothing! As I walked through the store I saw worn, tattered clothing that was not trendy at all. Plus their customer service is terrible. All of the girls there had horrible attitudes. They need to revamp! I see Walmart clothes in their yet I can't even sell my designer clothes. Horrible experience.
View full review
Reason of review:
Order processing issue
Anonymous
map-marker Bellevue, Washington

Jeans Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The people they have are very nice until they go through things in front of you, it is at that point they seem to have a higher than tho attitude. The things you do sell you get little to no return on. Like 2.00 on a 25 dollar pair of jeans still with the tags. Buying things there is pleasent except they charge new iteam prices. This is a poor choice in a concinment shop.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker College Park, Maryland

Platos Closet Clothing Selling Review from College Park, Maryland

I went in to sell some clothes to Platos closet. They were all name brand (forever 21, h&m, ect) and most of it had only beek worn once or twice, and they took little to nothing. DONT SELL WITH THEM. It will be a waist of your time. THey took almost an hour to look through 3 small bags and then told me my stuff was too old and dingey. While i was shopping I noticed shoes with scuffs, tops with stains, and faded colored jeans and pants. They told me they were just picky, I disagree. They turned down alot of practically brand new clothing and they had old and worn stuff on the racks. It just didnt make sense to me.
View full review
Reason of review:
Poor customer service
1 comment
Guest

Take into consideration that those items are still on the rack. They haven't and probably wont sell.

Anonymous
map-marker Brandon, Florida

Platos Closet Clothing Selling Review from Brandon, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just tried to sell some brand name clothes that I have worn once and they tell me they can't take it cause of use or style but this store in Brandon, fl they clothes dingy as *** and look old. When you walk in there it smells like old clothes....
View full review
Reason of review:
Bad quality
Anonymous
map-marker Ridgeland, Mississippi

Platos Closet Clothing Selling Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Horrible! Their customer service is no good! Obviously they only like to buy "trashy" clothes that are disgusting! They say they take "trendy" clothes but that's a lie! Total rip off and waste of your time! Would NEVER go back and will NEVER recommend anyone to take their clothes there! Your better off selling them yourself!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Houston, Texas

Platos Closet Staff Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had a bad experience at the platos closet in Corpus Christi the girl are mean and they talk about every custmor that walks in the door. One of the girls was mean and I told her i was going to file a complaint and she said whatever. This is the store in Corpus Christi on airline
View full review
Reason of review:
Poor customer service
Bertin Vzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moline, Illinois

Platos Closet - Clothes Resale Review from Moline, Illinois

I went in yesterday, this was the second time ever going in, I was thinking maybe they have had a chance to turn their store around. I will never go back! The store appearance is not the best but the staff is what is over the top ridiculous. They have zero customer service, they are rude and act like they are doing you a favor! Everything I brought in is in excellent condition! I brought in two cable knit sweaters, one navy and one lime, and one old navy jacket, that I only wore a few times and a pair of leopard print pumps from Ann Taylor that I wore twice! I was told they only sell trendy, casual clothing! Wow! You would not have a store if people didn't help supply your inventory! I work at a high end department store here in Omaha and I know fashion. The only item they accepted was an American Eagle jacket. The girl inspected it in front of me and then never said a word on how long I would need to wait. She didn't even acknowledge me! She has very long eye lashes and one blue eye and one brown eye and needs to act like a decent person because you are knowingly rude and you act like you could not care less! It's disrespectful to allow a customer to stand there waiting on you, and you knowingly continue to ignore them! The two girls talked and chatted while I waited patiently. I finally, very nicely asked how long I should wait, or if they would just like me to come back and her reply was "it's in line to be added into the computer, it's been accepted, but I have no idea how long it will be, it depends on how fast she can get it into the computer!" "It may be only a couple minutes or longer than ten". If your staff is on a power trip due to them having control on what's accepted and sold, they need to get back to reality! They aren't working in a high end department store in New York! It's basically a Goodwill for a younger generation! Get over yourself, how shameful to display such a haughty attitude. Have some grace and be kind, you would do so much more business and have much nicer inventory on items that are actually high end if you trained your staff to not be total jerks! I was very disappointed in your staff, you need to work with those young women on how to speak with customers, because I was embarrassed by how I was treated! I just wanted to leave as soon as I could. I'm an educated, grown woman with kids of my own and I was shocked by how those two girls could just knowingly be so ugly! Hire better staff and actually spend time on training them, they need to learn how to appropriately treat kind customers! No one is expecting your staff to kiss anyone's butt but smile and be kind! I was furious when I left!
View full review
Reason of review:
Poor customer service
2 comments
Guest

Honey, you are obviously a child and no my attitude was not that one in poor taste! I do indeed understand Old Navy isn't high end and it honestly has nothing to with the customer service I received while in the store yesterday!

I made the comment on the girls appearance only as reference to whom she was out of the two girls working. As a mother paying for the clothes I have every right to shop and sell anywhere! I know what high end is, in the department store I work in we sell rock revival, miss me, among others! I was clearly saying these girls need to be sweet.

You didn't need to even make a comment it has nothing to do with you! I was placing a review because Plato's Closet is owned by individuals but is basically a franchise so unless you are an owner or a manager of one do not reply because I wasn't speaking to you!

Sending out a review is to help on obvious levels that is beyond your understanding otherwise you would have just kept silent! Grow up

Guest

This isn't the web site for Plato's Closet. You are on a general complaint site.

Plato's Closet is not basically a Goodwill store. If it was that, they would be taking donations instead of buying the items that they sell. They don't take a lot of the items that people bring in thinking they will get a lot of money for the items, because they know what sells in their particular store. Actually, IF you work in a high end department store in Omaha, you should be aware that Old Navy, isn't exactly high end.

IF you are an educated, grown woman with kids you should be taking your used clothing to adult type consignment stores, instead of one that is geared towards teenagers and young college age kids. I have never heard of a law that says employees have to smile at customers. That is just something that customers seem to think is a necessity. When I go into any business, all I want is to get my business attended to promptly so that I can get out and tend to my day.

Your whole complaint lacks credibility because you decided you had describe one of the employees. Her appearance doesn't have anything at all to do with the complaint. You have absolutely no way of knowing how much business the store does. Your whole attitude makes you sound like a first class spoiled snob.

There is a very good possibility that your attitude brought you the kind of treatment that you say you got.

View more comments (1)
Anonymous
map-marker Saint Clair Shores, Michigan

Other Product Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Worst customer service i have ever had...all the name brand items i brought in...she was a snob!!! I won't go there again nor shop!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Brooklyn, New York

Platos Closet - Clothes Resale Review from Brooklyn, New York

I went into Plato's closet to gave some of my things away because I had just cleaned up my house when I got there everyone was nice.until the young lady and the store stole my shoe as weired as that sound I don't won't to say that until the young lady lied about what her name was when I called the store to let them know my shoe was not there i even went to the police because the manager was taking up for her cashier and she was not even n the store when it happens like I told the manager who told me to never come back to her store I told her I will see her n court its crazy because I go to odu for Business and management and I would never do what happens to me on 06 19 2015 to anyone who work for me but I will be calling channel 13 news I feel like they did it all wrong ever to the point of the owner who told me once again to never come on there property again I was real hurt because I am a young black woman just trying to make it n life and they did ma like that it was wrong and I will get justice
View full review
Reason of review:
Poor customer service
2 comments
Guest

I am a African American I went to the Mechanicsburg Pa location this will be my second time going to this location. I had the following items Michael Kors purse and Trendy dress for the holiday,Coach bag, black glitter cluch hand bag.Calvin kline dress, Sam Edelman quart length boots.

Everthing was return back to me with an explanation of we can't sale these items because of the age nothing I had was over a year old. I will not be going back and I'll be sharing my experience on my FB .

Guest

Yeah right! you took your things to Plato's Closet, don't you mean you took them in their to sell?

Furthermore, I would be willing to bet the entire police department is laughing their heads off at you because whey would anybody steal A shoe, or even a pair of shoes, isn't worth the stink you are making about it. Exactly how much do you think you could have sold those shoes for, anyway? I would be willing bet you wouldn't get anymore than $5.00 for them. The fact that you felt you had to bring up being a young, black woman means you are playing the race card and that takes away from your credibility.

Just go ahead to your local TV channel and I bet they will laugh at you too. Being you say you are going to school for Business and Management, I sure hope they teach you how to use better grammar, spelling, punctuation, and capitalization. If you don't learn these skills you will never find a job in the field you are training in.

As far as that goes, I'm amazed you were accepted into any school as poor as your skills are. If you speak the way you write, you don't stand a chance.

View more comments (1)
Anonymous
map-marker Massillon, Ohio

Platos Closet Clothing Selling Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have repeatedly tried selling my girls clothes. I buy new stuff every year, and twice now the very rude gals have said they are a few years outdated. Haha, I'll take a picture of one. Also they are putting 20.00/30.00 dollars on shirts and today I bought two brand new shirts at the mall for 10.00 each. Your canton Ohio store is awful!!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Marion, Mississippi

Other Product Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Plato's closest is just not a place I would recommend. They have HORRIBLE customer service. They take forever to come talk to you. They act like they have no clue what they're doing. I would definitely say worst place ever.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Memphis, Tennessee

Platos Closet Clothing Selling Review

Plato's closet in Memphis on poplar totally messed up all my clothes when they return them to me after telling me they were too sophisticated to be purchased..they waded then up and shove them back in the bag. They don't want anything nice I just want garbage I would never sell to them nor buy them ever again
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Bisbee, Arizona

Nike Lebron 11 Everglades Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I brought a pair of LeBron 11 everglades, 2013 hyperdunks and a pair of red adidas hightops, and they only offered me 40 bucks
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Tyler, Texas

Platos Closet - Clothes Resale Review from Tyler, Texas

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My experience, Ok so I have a platios here where I live, I brought a tote containing all the brand name clothings I have, and some were bearly even used. I wait around 15 minutes for them to finish looking through it thinking they would take the whole tote, but no. They didnt. They took out what they wanted probably 3 things from the tote out of it being filled all the way up to the top!! Like why?But I also said to myself if they can have these other clothes,shoes ect. Here why cant they take my clothes? Ive seen people come and leave very angry from here from them bringing in huge totes,bags ext. Of good brand name clothes exact. And they arent accepting it, like why? This needs to be reported or they should just stop trying to buy from us if they dont want the whole package.
View full review
Reason of review:
Poor customer service
1 comment
Guest

, I went in today and gave them a bag full of clothes and they only took three items and offered me 8 dollars I'm like wtf

Anonymous
map-marker Mechanicsburg, Pennsylvania

Platos Closet Clothing Selling Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went to give a lot of name brand popular clothes that fit what they have in the store and they rejected almost everything and the service was not good at all.
View full review
Reason of review:
Poor customer service
  • 1
  • ...
  • 30
  • 31
  • 32
  • 33
  • 34
  • ...
  • 44