Ann Arbor, Michigan
100% full Not resolved

I went to platos closet in Ann Arbor michigan and brought a brand new homecoming dress from Windsor and lightly worn neon pink vans that I cleaned before bringing to the store.They offered me only four dollars for my brand new almost 100 dollar pink sequined glittery homecoming dress that was worn for only one hour and they refused to even take my vans because there was a small discoloration of the white rubber (which you couldn't even see).

I declined the offer and started looking around the store, soon after I found white shoes that had dirt all over them and the logo on the shoe was ripping off and they looked like garbage, platos closet was selling these trashy shoes for 18 dollars! My shoes looked brand new And they didn't even make an offer! I brought it to the attention of the buyers and they told me that the person who bought those white stinky shoes doesn't work for them now.

So why were those shoes still 18 dollars?!I am furious i am at the point where I will not be selling or buying from this location if something doesn't change.

Review about: Buying Process .

Review #524341 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / $40
Preferred solution Let the company propose a solution

Had an Experience with Platos Closet?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Vancouver, Washington, United States #1121088

I had the same problem girl.I brought in name-brand clothing that were in EXCELLENT condition that were turned down.

I really could not understand it. So I look around their store and find nothing but ratched *** "clothing" I would be embarrassed to even sell for 50cents out of my garage.

When I say this, they've got jewelry with their fake stones OBVIOUSLY missing, t-shirts with bleach stains, jackets that are without their zippers, and purses that look like the family dog used it as a chew toy just to name a few.I don't know HOW these teen girls are trained to decide what to take and what not to take but I don't see how they're going to stay in business for very long at the rate they're going.


You didn't lose anything.Don't want only $4 for your dress?

Shop other consignment stores.And your shoes are worth what someone will pay - & you should simply find someone who will pay you something for them - EBay, Craigslist, etc.

Los Angeles, California, United States #860948

Plato's Closet has a bad rep anyway. I wouldn't do business with them. BTW: the shoes and dress are really cute.


Don't go back, problem solved.


I had the same problem

You May Also Like

Platos Closet - Review about True Religion Jeans from Los Angeles, California Platos Closet "They wouldn't buy my brand new 130$ True Religions because the jeans had a faded style to them. "I honestly don't know anything about this brand jeans" the worker told..." Read more Dresslily - I asked to cancel my order and get a refund, they didn't listen Dresslily "I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..." Read more Blair - Balir VIP Plus a complete Scam Blair "The Blair VIP Plus program is a complete scam. I have been charged twice on my card for a charge of $14.95 for the VIP Plus program that promised to..." Read more Platos Closet - Rock and revivalsfrom platoes closet Platos Closet " i recently brought those jeans and as you can see they have a rip in them that i did not notice and the would not take them back even..." Read more Sears Credit Card - Cheap Plastic Dryer Door Handle Broke after only 13 Months Sears Credit Card "I purchased a Sears Kenmore Gas Dryer in April of 2016. The plastic handle on the dryer door, which is only held on by a few small tabs, broke after..." Read more Old Navy - Sports tanks Old Navy "There is currently a *** poor selection of sports tanks with built in *** pads. I'm way too lazy to wear sports bras and I'm sure I'm not alone in..." Read more Nissan Canada - Service in Scarborough Nissan Nissan Canada "We went to do service in Scarborough Nissan last Thursday Jun29/2017. We got our car back today Jun27/2017 and this is what happen to my car there's a big scratch..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more